Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keep a Written Load Inventory
Begin with a written inventory of everything you plan to carry, whether that is for a house move, a storage run or a furniture collection. List each item separately, noting its dimensions where you can, and mark anything that comes apart, such as a bed frame or a shelving unit, since dismantled pieces change the overall picture. Count the boxes as you pack them rather than estimating, and record any awkward shapes separately. If your load includes a mix of trade materials and tools alongside furniture, note which items are going where, particularly if you plan several drops in one day. Having this inventory to hand when you contact the team means the conversation about matching the job to a van can be based on facts rather than guesswork, and you can update the list if plans change before the hire date.
Planning a Collection From a Seller
If you are collecting something you have bought from a private seller or a shop, a little preparation avoids confusion on the day. Note the seller's contact details and agree a time window in advance, then write down the item's measurements and ask the seller to confirm them, including whether legs, doors or handles add to the stated size. Ask about access at the collection address too, such as whether there is a driveway or nearby parking, and record anything the seller mentions about getting the item out of the property. If someone needs to sign for the goods or the seller wants a specific person present, note that as well. Bring these details, along with your hire dates, when you request a quote so the team can talk through the van options.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.