Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a business delivery is on the cards, gathering the details beforehand can make the enquiry far simpler to handle. Start by listing every item due for delivery, along with quantities and approximate dimensions for anything bulky or irregularly shaped. Note the delivery address, the name of the person receiving the goods, and a direct phone number for them, so any questions on the day can be resolved without delay. Where the recipient only accepts consignments during certain windows, record those hours alongside your planned hire dates. If several customers are expecting items in one run, put the stops in a logical order and note any specific instructions attached to each. Sharing that summary with the team, together with your access arrangements, gives the conversation a clear foundation.
Keeping a Load Inventory
A written inventory is worth preparing whether the job is large or small. Go through what you intend to carry and record each item, its rough size, and any fragility you are aware of, from flat-pack boxes to display cabinets. Tick items off as they are gathered, and keep the list with you so nothing is overlooked at either end of the trip. If some goods belong to different people or addresses, note whose is whose to avoid confusion on arrival. Where an item's dimensions are unclear, measure before you enquire rather than estimating, since the team can only discuss vehicle options based on what you tell them. Questions about the destination itself, such as unloading facilities or gate widths, belong with the site contact.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.