Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items
Deciding between a small van and a Luton often comes down to the dimensions of your bulkiest items, so measure them before requesting a quote. Note the length, width and height of each sofa, wardrobe, fridge or desk, and record whether the piece separates into panels, since dismantled furniture takes up a different footprint. Write the figures on a single list, adding the number of boxes and their approximate sizes so the whole load is visible at a glance. If an item is oddly shaped, such as a L-shaped sofa or a tall mirror, note its largest single dimension as well as its packed size. Share these measurements with the team along with the hire dates and access arrangements, and ask whether a Transit, dropside or crew van suits the job where available.
Keeping a Load Inventory
A written inventory of everything in the van helps whether you are moving house, clearing a storage unit or delivering goods to a customer. Number each line, describe the item, and note its owner or destination if the load splits between several addresses. Record the recipient contact details for any delivery, and confirm who signs for goods at each end. For a house move, group the list by room so nothing is overlooked, and mark the pieces that need particular care. Keep a copy on your phone and another with the paperwork, so the list survives the day. When you speak to the team, mention the total number of items and the largest pieces, since this helps them consider whether a Luton or crew van matches the job, and ask any remaining questions about the hire dates.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.