Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If you are arranging a delivery for a customer, start by listing what is going out and where it is heading. Note each recipient's name, phone number and any delivery window they have agreed, plus whether someone will be available to receive the items. Record the dimensions and approximate quantity of everything on the load, since these details help the team match the job to a suitable van from the available options. Consider whether any items need particular handling times or whether the delivery address has specific access arrangements worth confirming with the recipient. If multiple drops are involved, write them in the order you plan to visit and keep contact details for each one. When you request a quote, ask about anything still unclear, such as which vehicle group suits your list and whether your chosen dates are workable.
Deciding What to Record Before Loading
Before anything goes near the van, it is worth putting together a simple written plan of the job. List every item with its measurements, including height, width and depth, and note whether anything comes apart into smaller pieces. Mark which goods belong to which delivery or room, and note any fragile contents so they can be identified on paper even if that is not obvious from the outside. If a storage run is part of the plan, record the unit number and opening arrangements alongside the item list. Decide who will be present at each end and how they can be contacted. These notes give you something to refer to throughout the day, and they let the team answer specific questions about vehicle choice when you ask for a price.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.