Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Deciding between van sizes often starts with a tape measure rather than a phone call. If furniture or large equipment is on your list, measure each item's height, width and depth, and note any parts that extend beyond the main body, such as legs, arms or detachable shelves. Write down whether items can be separated into smaller pieces, and how many boxes or loose items will travel alongside them. Photographs of the largest pieces can be a useful reference when describing them. Once these measurements are recorded, you can share them with the team when asking about a small van, Transit, Luton, dropside or crew van. Any questions about whether an item can be dismantled belong with the seller or manufacturer, while the hire discussion can focus on the numbers you have gathered.
Moving Boxed Belongings
If most of what you are transporting is already boxed, a simple inventory can keep the process orderly. Count the boxes, group them by size, and note which contain fragile contents so you can describe the load accurately when enquiring. Estimate the total number of items along with any unboxed pieces such as lamps, rugs or small furniture. If the boxes are destined for a storage unit or a friend's house, record the address, opening hours and the name of whoever will receive them. A contact number for that person is worth keeping handy in case plans change on the day. When you approach the team for a quote, these figures help frame the conversation, and any remaining questions about access or timing can be directed to the people managing the destination.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.