Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Start by writing down every item you expect to move, rather than working from memory on the day. Group the list by room or by job, and note each piece's approximate length, width and height, especially for furniture such as wardrobes, sofas or desks. Record whether anything comes apart, and whether you plan to dismantle it before the van arrives. Add a count of boxes, bags and loose bits so nothing is left off the list. Once you have this inventory, you can share it when asking for a quote, along with the dates you have in mind and the access arrangements at each end. If the team has questions about particular measurements, you will already have the answers to hand, which keeps the conversation straightforward from the first message.
Organising a Household Move
If the hire is for a house move, sketch a rough order for the day before you contact anyone. Decide which rooms you will empty first, which items travel with you personally, and what can wait for a later trip if needed. Note the date you must hand over keys, if that applies, and any slot when you can collect the new ones. Think about who will be present at both addresses and their phone numbers, in case plans shift. When you ask about a van, mention the number of people involved, the size of your inventory and whether a crew van might suit the group. Questions about parking, gates or entry restrictions at either property should go to the landlord, agent or site contact, since they hold those answers rather than the hire team.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.