Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring items and access points
Before booking, note the largest piece you plan to move, recording its height, width and depth, and do the same for anything awkwardly shaped. Then note the relevant access points, such as doorways, hallways, gates or the entrance at the collection address, and write these figures beside the item measurements so they are easy to compare. If furniture can be dismantled, note which parts come apart and what the separate dimensions are, since the team may ask about this. Where access depends on someone else, perhaps a shop or a storage facility, record their opening hours and any booking requirements. Bring these notes when you ask for a quote, along with any questions about which van options might suit the load.
Keeping a clear load inventory
What goes on the list? A simple written inventory of everything you intend to move saves guesswork later. Group items by room or by address, and count boxes rather than estimating them, so the total is concrete. Mark anything fragile or high-value, and note which pieces are the longest or heaviest so they stand out in your notes. If the trip involves several stops, number them and attach the relevant items to each stop. For collections from a third party, record their contact name and phone number in case questions arise on the day. Once the list is complete, keep it with your hire dates and access notes, and use it when you request a quote so the team can consider the full picture.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.