Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
Suppose you have agreed to buy a sofa from a private seller and now need to arrange collection day. Before the hire is booked, it is worth confirming with the seller exactly when the item can be picked up and whether anyone will be there to hand it over. Ask for a mobile number that works on the day, plus a name for whoever is expecting you. Some sellers will only release goods to the buyer, so check whether your presence is required or whether a friend can stand in. It also helps to know the collection address in full and any notes about finding the property. These details can be written into your plan and shared with the team when discussing dates, access arrangements and which van type suits the load.
Checking Entrance and Item Dimensions
If a wardrobe or fridge is on the list, measurements become the deciding factor. Note the height, width and depth of each large item, and record whether anything can be dismantled, such as legs that unscrew or doors that lift off. It is just as important to check the openings involved: the doorway at the collection address, the corridor on the way out, and the equivalent spaces at the delivery end. Sellers and property contacts are the right people to ask about their own entrances. Keep the figures together in one list, including quantities of smaller boxes, so nothing is guessed. That record can then accompany your enquiry, and any questions about whether a particular van suits the load can be put to the team directly.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.