Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a household move around the van
How far ahead should you start your list? Ideally as soon as you know the hire dates. Walk through each room and note what will travel with you, from the sofas and wardrobes down to the boxes of kitchenware. A written inventory gives you something to work from when you describe the job, and it lets you flag anything unusual, such as a piano, a mirror or a dismantled bed frame. If some items are staying behind or going to storage, keep those on a separate list. Note your preferred dates and any flexibility around them, then ask the team which vehicle options they can offer for that load and whether the days you want are workable before you commit to anything.
Measuring items and access before you book
Which details are worth writing down before you request a quote? Start with the measurements of your largest pieces: length, width and height for each, plus an estimate of how many boxes and bags will accompany them. If furniture can be taken apart, note that too, since it changes the numbers you give. Access is equally worth recording. If the van can park close to the door, mention it; if there are steps, a narrow lane or a shared car park, mention that as well. Any restrictions you already know about, such as permits or limited hours, belong on the same sheet. With this information gathered, you can ask about the small van, Transit, Luton, dropside or crew van options and any questions you have about them.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.