Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Ready
If you are arranging a delivery for a customer, it pays to gather the details before contacting the hire team. Start by listing what will go on the van: note each item, its approximate dimensions and the total quantity, so the team can consider whether a small van, Transit or Luton fits the consignment. Record the delivery address, the recipient's name and a direct phone number, since the person receiving the goods may have their own access arrangements to explain. Check whether they have a preferred delivery window and whether anyone will be available to accept the items. When you ask for a quote, include the hire dates, any collection point involved, and questions about which vehicle groups are available. Having these notes ready keeps the conversation focused on the specifics of your job.
Carrying Hobby Equipment by Van
Suppose you have picked up a new pastime that involves bulky gear. Whether it is camping kit, model railway boards, kayaking paddles and roof racks, or band equipment for a weekend gig, it helps to measure everything before choosing a vehicle. Note the longest and widest items, any awkward shapes, and the quantity of smaller pieces such as bags, boxes or stands. If some equipment belongs to other people, ask them to confirm their own dimensions rather than estimating on their behalf. You can then raise your dates and where the kit will be collected from and returned to with the team, and ask whether a dropside or crew van might suit your load. Questions worth keeping open include what equipment you are responsible for bringing and how collection timing can be arranged.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.