Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Trip or Several: Making the Call
A key decision many hirers face is whether to move everything in a single journey or spread the job across several. Start by listing what needs to travel and estimating the volume it represents, including any furniture dimensions you can measure beforehand. If the list sits comfortably within one load, a single longer hire period may be enough; if items are scattered across different addresses or dates, separate shorter hires might line up better with your schedule. Note down each collection point, the hours when people will be available, and any deadlines that apply, such as a completion date or a storage facility's opening window. When you request a quote, share these notes and ask how the hire length and vehicle choice would interact, so you can compare the options side by side before committing to one approach.
Planning a Collection With a Seller
Buying furniture or large goods second-hand brings its own set of questions worth settling before the hire begins. Confirm with the seller exactly when the item can be collected and whether anyone will be there to meet you, then record their phone number in case you're running early or late. Ask for measurements of the item, including any parts that detach, and note the seller's comments about doorways, stairwells or narrow lanes at their end, since only they know their property. Agree in advance whether payment happens before or at collection. With those details written down, contact the team with your dates, the item's dimensions and the access information, and ask which van options they would suggest. Any questions about the destination itself belong with the seller.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.