Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving Boxed Belongings
Write down a simple inventory before you ask about a van. List every box or sealed container with a short description, a rough count and, where you can, the approximate dimensions and weight of each type. Note any items that are awkward shapes rather than standard boxes, such as rolled rugs, lamp stands or bagged bedding, since these details help the team discuss which vehicle options might suit your load. Consider numbering your boxes and keeping a copy of the list on your phone so you can check items off at each end of the journey. You may also want to record which boxes need to reach which address, particularly if your move involves more than one drop-off point. Add the full addresses and a named contact with a phone number for every recipient.
Allowing Time for Packing and Loading
Think through your schedule in writing before the hire begins. Note the date and time you would like the van to start, then record when any helpers are due and the time you would like to arrive at the destination. Consider whether you will gather everything on a single day or spread the work across several, and note any separate errands that must happen on the same hire. It can be useful to write down a contingency, perhaps an extra hour or a spare morning, in case part of the schedule slips. Record the destination's opening hours or access window once you have confirmed them with the contact there, and note any time limits that apply at either end. Sharing these timings when you enquire helps the team match the van to your schedule.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.