Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down What You Need to Carry
Start by listing every item that will travel in the van, along with its approximate dimensions. For a furniture collection, note whether pieces such as wardrobes or sofas come apart, and measure anything awkward before you call. If the job involves trade work, record the tools and materials you expect to bring, and for a storage run, jot down how many boxes you plan to move. This inventory gives the team something concrete to work from when discussing a small van, Transit, Luton, dropside or crew van for your job. If an item looks awkward, simply flag it and ask which options are worth considering rather than guessing at an answer yourself.
Noting Your Dates and Access Details
Alongside the inventory, write down your preferred hire dates and any flexibility around them. Note the addresses involved, including where the van will be collected from and where it needs to go. If a recipient will accept a delivery on your behalf, record their name and a contact number, and confirm their availability with them directly. Access arrangements matter too: if a property has a shared driveway, narrow lane or restricted entry, note what you know and raise any open questions when you request a quote. Questions about access at the destination itself, such as entry restrictions or parking, should go to whoever manages that site.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.