Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Organised Early
If a delivery is heading to a customer, what does the recipient already know? Before the hire date, it is worth confirming the delivery address, a contact name and a phone number, plus any reference the customer expects to see. Note the preferred delivery window and whether someone will be there to receive the goods, since an unanswered door can unsettle even a well-prepared schedule. A short list of the items going out, with quantities noted against each, helps you check nothing is missed when the van is returned. If the recipient has mentioned parking restrictions or access limits at their end, those questions are best directed to them directly. Passing the delivery details, dates and item list to the team when requesting a quote keeps everything in one place.
Measuring Bulky Items Before You Book
If a sofa or wardrobe is on the list, have you measured it recently? Recording the height, width and depth of each bulky item gives you a factual record to work from, and noting whether anything comes apart can matter if plans change. Write the measurements next to each item on your list rather than keeping them in your head, and include the number of boxes or loose pieces that go with them. Where an item has an awkward shape, a note of its longest dimension is often the most useful figure to keep. If you are uncertain how your recorded dimensions relate to the van options available, the team can talk through what you have noted when you enquire. Measuring in advance simply means your questions can be answered from real figures.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.