Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Collection with a Seller
If you have bought furniture from a private seller, sorting out the practical details beforehand can prevent confusion on the day. Confirm the collection date and a time window with the seller, and ask for their phone number in case plans change. Request the dimensions of each item, including height, width and depth, plus whether anything comes apart into smaller pieces. Note the address and any access arrangements, such as parking restrictions or which entrance to use. When you contact SDVH South East for a quote, this information helps the team discuss whether a Transit or Luton suits the job. Questions you might still ask include whether the seller can assist at a specific hour and how flexible the collection window is.
Moving Boxed Belongings
A house move or storage transfer involving boxes rewards a little preparation. Start by counting how many boxes you have and estimating their sizes, perhaps grouping them into small, medium and large. Note any awkward items alongside the boxes, such as a vacuum cleaner, lamp shades or a bicycle, and measure anything that seems unusually shaped. Record the addresses for both ends of the move, including floor numbers and access notes. Before booking, decide which date works and whether you need the van for a few hours or a full day. Sharing this written summary with the team means the conversation can focus on matching your list to the right vehicle, and any questions about access can be raised early.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.