Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How Do You Check Entrance and Item Sizes?
Start by measuring the largest items you plan to move and writing each figure down, including height, width and depth. A sofa, a wardrobe or a stack of flat-pack boxes can each be recorded on the same list. Then think about the access at both ends of the journey: are there gates, narrow lanes or steps that affect where a van can stand? If you are unsure, the contact at the destination is the right person to ask about opening widths and parking arrangements. When you request a quote, pass on your measurements and access notes so the team can discuss which vehicle option suits the load. Any item you cannot measure accurately is worth flagging as an open question before you book.
Planning a Collection with a Seller
When collecting furniture or goods from a private seller, agree the practical details in advance and keep a note of them. Record the collection address, the agreed time window and a phone number for the person handing over the items. Ask whether anyone at the property will help at the kerb or whether you are arranging everything yourself, and confirm which door or entrance the goods will come from. If the seller has listed dimensions in an advert, save those figures alongside your own measurements in case they differ. Should the seller need to be told when you have picked up the keys or the van, decide who makes that call. Passing these notes to the team with your hire dates keeps the whole arrangement clear.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.