Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If you are arranging a delivery for a customer, start by writing down what is going out and who is receiving it. Record the delivery address, a named contact there and a phone number that will actually be answered during the day. Note any reference numbers the recipient expects, plus preferred delivery windows and any times that would be inconvenient. Ask the recipient about access arrangements, parking and whether someone will be on site to accept the goods, since those details sit with them rather than the hire team. When you request a van, include the delivery date, the type and number of items and any notes the recipient has given you, so the team can match the job to a suitable vehicle from the options available.
Keeping a Load Inventory
A written inventory is one of the most useful things you can prepare before a van hire. List every item you plan to carry, with a count for anything that repeats, such as boxes, pallets or bags. Note the rough dimensions of larger pieces and any awkward shapes, which helps when discussing which van size to request. If some items are still uncertain, mark them as provisional so the list stays honest. Keep a copy on your phone as well as on paper, and note who each item belongs to if the trip involves several people or addresses. Share the finished inventory with the team when you ask for a quote, along with your dates, so they can match the load to a small van, Transit, Luton, dropside or crew van where available.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.