Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery Enquiry
If your business needs a van for scheduled deliveries, start by listing each recipient with their address and a contact name or phone number. Note the expected delivery windows, since some sites accept goods only at certain times, and record the dimensions and approximate quantities of the items involved so the team can consider which vehicle suits the load. Where a delivery involves awkward pieces, such as long panels or bulky pallets, measure the length, width and height and keep those figures with your notes. You might also note whether any recipient has specific access arrangements, such as a designated unloading area or a gate code, and confirm those details directly with the recipient rather than assuming them. When you ask for a quote, include the hire dates and ask which van options could cover your list, and whether any items need a larger vehicle than first assumed.
Planning a Collection with a Seller
Suppose you have bought furniture or equipment from a private seller and need to bring it home. Before requesting a quote, message the seller to agree a collection day and a rough time window, and ask them to hold the item until then. Record the item's dimensions, including any detachable parts, and note whether it comes boxed, wrapped or loose, since that information helps the hire team think through vehicle choice. It is also sensible to ask the seller about access at their end, such as parking near the door or any restrictions they know about, and to confirm a phone number you can call if you are running early or late. When you contact the team, share the hire dates, the item details and your questions about whether a small van, Transit or Luton fits the job, and keep the seller's replies with your booking notes.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.